The Client
Galactic Computers is a Melbourne based company that provides IT solutions to small and medium businesses. Formed in 1997, they have grown to have over 800 customers in the Melbourne metropolitan area. Galactic offer a range of services from backup, disaster recovery, standard operating environments and hardware.
The Challenge
The typical Galactic customer is extremely busy running their business. That’s why they look to Galactic for their IT advice.
Yossi adds: “As the supplier of IT solutions to our customers, they naturally look to us for all their IT needs. Our customers ask us for recommendations on anything from handheld computer solutions to satellite receivers. If we don’t have a reliable solution for them, they think that we’re letting them down.”
Galactic Computers and PowerFront
“In the early days, we created web sites for our customers using in-house talent. The projects became more and more difficult and our customers were beginning to use other suppliers. We had to make a choice: let go of the work or refer it to someone we could trust.”
“Being a PowerFront Business Referrer absolutely resolved our problem. We knew that we didn’t want to build web sites ourselves, but we also didn’t want to walk away from the sale. With PowerFront, I just refer them through and we benefit from the monthly commission.”
PowerFront is the kind of company that you can trust with your customers. We know that you have spent years creating your relationships with your customers, so you can rest assured that they will be treated with the same respect and attention that you would give them yourselves.
Company Overview 
