The Client
K.Inc is a boutique marketing company with many well known customers. K.Inc has successfully completed websites for companies such as Levi's and Berri using PowerFront technology.
The Challenge
Before coming to PowerFront, K.Inc used a number of different suppliers for web design, hosting and creative services. This often led to delays and longer timeframes to complete projects. Keith adds, "Of course all this added up to increased prices and when there was a fault, it took time to find out who had to fix the problem - the web designer or the hosting provider".
Keith also found the turnover of staff a problem at some companies. "It takes a while to get into rapport with a person especially when they are developing a technical project. We found it frustrating when someone would leave and there seemed to be no continuity with the new person assigned to our account".
K.Inc and PowerFront
“PowerFront streamlined the whole process through creative, hosting, content management and support to create a unified solution." PowerFront has created the PowerFront Job Process using our own system. This allows us to create, allocate, track and invoice for a piece of work. All this information is available on the PowerFront "Client Area" which creates a history and also complete transparency.
"Now that we use PowerFront there is no duplication of work and we have reduced our project spend by up to 50% - 60%."
PowerFront is the kind of company that you can trust with your customers. We know that you have spent years creating your relationships with your customers, so you can rest assured that they will be treated with the same respect and attention that you would give them yourselves.