Inside by Powerfront logo
Book a Demo
Inside by Powerfront logo
Case Study

Contiki

There have been a lot of leads from using INSIDE. Frequently asked questions that clog our phone queues now only take a few seconds …
3D cartoon character beside a smartphone screen showing a travel concierge chat form.
  • Published on 6 Aug 2026

Contiki is a travel company that offers social travel for people aged 18-35. The company mission is to connect travelers from all continents. For over 60 years Contiki has done just that, offering a huge array of tours all over the globe. The amount of data, inspiration, and products offered on the Contiki website is immense. Contiki came to Powerfront seeking a way to assist customers browsing the website and enable their chat operators to best serve them.

Fill out the form to download the full case study
9d272411-3d67-4b8d-835e-369c8db612fe

We will never share your information. View Privacy Policy.

Stay ahead of customer expectations

Subscribe for the latest product innovations and expert insights from Powerfront.
Smiling woman using a smartphone, with a blue cartoon creature wearing headphones peeking from behind her.

Recent posts

Dolce & Gabbana storefront with illuminated shelves displaying handbags.
Case Study

Dolce & Gabbana

Dolce & Gabbana increased their sales opportunities by over 800% within 90 days of adopting INSIDE Ai.
Sunset views of a city skyline along a coastal promenade with walkers and cyclists.
Case Study

Bayside City Council

Bayside City Council transformed resident experience and streamlined digital engagement with 92% Autonomous Resolution on Powerfront INSIDE™ Agentic AI.
Aerial view of a coastal town with a sandy beach, marina, and turquoise bay dotted with sailboats.
Case Study

Mornington Peninsula Shire

With the help of INSIDE, Mornington Peninsula Shire is able to resolve 85% of enquiries immediately Our Objective Our Results “The installation was incredibly simple, and Powerfront was unbelievably supportive throughout the entire go live process.” Martin HopleyChief Information Officerat Morninginton Peninsula Shire Council

Build experiences customers choose again and again

Create personal, AI-powered interactions that guide customers with care, help them act with confidence, and keep them coming back.

Book a Demo
Four mascots side-by-side: blue with headset, silver "AI" robot, green with shopping basket, orange checking a tablet.