Enterprise Live Chat Customer Success Stories

Noel Leeming drives sales conversion on the INSIDE

"The results were amazing; 11 percent of customers who responded to the greeting went on to make a purchase, of those who didn’t respond, 4.15 percent still went on to make a purchase."
James McCombMulti Channel Manager, NLG Read the story

INSIDE: a Bright Idea for Spark

"We use INSIDE as a revenue generator. Our proactive engagements are designed to drive higher conversion rates, and they deliver."
Simon CollinsonDigital Customer Experience Manager Read the story

Oroton upselling on the INSIDE

"INSIDE allows us to deliver old-fashion customer service strategies online, and the results are astounding"
Ali GordonAssistant Marketing Manager Read the story