Enterprise Live Chat Agent Console

See your website become a hive of activity that will capture the imagination of your team. The beautifully designed console creates an operator experience that is engaging, intuitive and promotes performance. Your agents will have at their fingertips all the data and tools they need to provide outstanding customer service.

Question

Which interface would you rather work on for 8 hours per day?

INSIDE Live Chat Interface Comparison

Drive cultural change

Our unique monitor system becomes the centerpiece of the office, highlighting the value it delivers while motivating and inspiring the whole team. 

Watch your website vistors while your KPI's scroll through.

  • Sales performance, revenue performance, category performance, product performance.
  • Agent performance by team and individually.
  • Website statistics in real-time such as visitors by country, device, and time on site.
  • Gamification of operator reports promote a healthy competitive culture within your sales and service organization.

Thoughtful and attentive customer engagements

Operators can immediately recognize and process information with a quick scan of the screen.

Processing images and text simultaneously helps to engage the left and right hemispheres of the brain. This subconsciously promotes intuition, thoughtfulness and attentiveness, as well as left sided attributes such as language, logic, and critical thinking. 

Delivering much faster response times, and better customer service.