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True omnichannel with multiple touchpoints. A unified approach to customer service and sales.
Bring the in-store experience to customers shopping at home
Overcome a decline in your store foot traffic
A seamless omnichannel experience
An international beautybrand saw 450% ROI
Our luxury clients are aggregately seeing 40% conversion rate from video calls.
300% increase inaverage order valuevia video
CSAT scores of customers engaged with through the INSIDE app average a 94%. The benchmark worldwide is 86%.
Retail brands saw net promoter score increase by 400%
“Great visual & user friendly system.
The visual layout and being able to watch customers move throughout the website. The ability to add customisation into other systems like our CRM. Has been easy for our agents to pick up especially during COVID when many were taught on the fly.”
Brooke C. Product Owner NZ Utilities 5-10K Employees
"Unique among other platforms
I love how this platform was put up together. The way it was designed was meticulously thought of. It gives visual representation of what we most of the time see as text only. Not only that - the people we work with are a delight to talk to. They help us resolve our issues quicker."
Cherry C. Digital Project Manager Electrical Manufacturing, 10K Employees
“Easy, functional and visually engaging.
Very easy to use, a great company to partner with. Continually evolving to suit our needs and meets all of our reporting requirements. The visualisation makes our agents far more engaged with our customers.”
Kate R. Senior Team Leader Retail, 5-10K Employees
"INSIDE Makes it easy for agents and Executives to engage.
The visual interface is superior to other solutions making engaging with customers fun and interesting. We've recently begun deploying the BOTS feature and are finding it helpful to assist customers without adding more agents"
Steve H. Customer Advocay Manager Retail, 10,000+ Employees
INSIDE Store app. Humanize your customer service.
Ready to see how INSIDE can transform your business?