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Live Chat Service Disclaimer
Our live chat service is two-way instant messaging that lets you ask and get real time information in response to your questions about Powerfront and our products. Live Chat functionality is made possible for us by one or more service providers, including Powerfront and INSIDE. In this service we may ask for your name, company name, and email address or other personal information for the purpose of providing personalized assistance, and record any messages exchanged, the dates and time of those messages or survey questions answered, as well as any web pages viewed, IP address and type of device and browser.
Live chat service is provided “as is” “where is” and “as available.” We disclaim responsibility and liability for availability, timeliness, security or reliability of the service or accuracy of responses. We may modify, suspend or stop the service at any time with or without notice and without liability to anyone. Answers are informational and may be subjective.
You Agree to This Live Chat Service Disclaimer
Use of the live chat service is optional by you, not required. Your use of this live chat service consents to all contents of this disclaimer. If anything in this disclaimer is not acceptable to you, or if something is not in this disclaimer that you consider important and its absence is unacceptable to you, or if any aspect of the service is not acceptable to you, you can choose to not use the service, or to stop using it. There are other ways you can communicate with us such as emailing us at email@example.com or commenting at our social media profiles on Facebook, Instagram or Linkedin.
Providing Your Information
The live chat service does collect identifying information about you. Some information is automatically collected, such as IP address, geo-location and browser. You may be asked or invited to provide us some information. You may voluntarily provide us with information we did not request. You can choose not to share personal information through live chat.
WE DISCLAIM LIABILITY AND BY USING THE SERVICE YOU AGREE WE WILL NOT BE LIABLE FOR INJURY, LOSS OR DAMAGE TO YOU OR ANYONE ELSE FROM OR RELATED TO YOUR USE OF THE SERVICE OR RELIANCE ON INFORMATION PROVIDED IN THE SERVICE OR FROM THE OPERATION OF THE SERVICE ITSELF. YOU WAIVE AND RELEASE US AND OUR PERSONNEL AND OUR SERVICE PROVIDERS FROM ALL LIABILITY.
Automatically Collected Information
When you visit our website, we automatically gather information about your visit, including, pages you visit on this website, products you purchase from our website, forms you complete on our website, information about your browser version and IP address. We may also obtain other information. The information identifies you as a unique visitor to our web services. The information helps us report on traffic on our webpage so we can understand the impact and effects of our website, try to make it more relevant and improve visitor experience with us. We may temporarily store a cookie on your computer to let us send chat messages, web pages and files to you.
Chat Session Agreement
There are always risks in communicating over the Internet. By reading and agreeing with this Disclaimer and engaging in a Live Chat session, you give permission to us to provide you some assistance today and to use information you provide us. You acknowledge that while we undertake some efforts to protect your information, we are not responsible for information you may enter in the chat session. We try to respect your privacy and your right to request deletion of any information we collected about your usage on this website and/or personal information you may have shared with us. Please contact firstname.lastname@example.org to have your information removed.
About Powerfront and the INSIDE Engagement Platform
Powerfront gathers the following information.
You directly provide Powerfront with most of the data we collect and process when you:
We collect your data so we or the companies using our technology can:
Except as described in this Policy, we will not disclose your Personal Information to any 3rd party. We may provide anonymous information to provide statistical information in aggregated form to our partners and other third parties about how our users collectively use our website and INSIDE platform.
Powerfront would like to send you information about our products and services, if you have agreed to receive marketing materials. You may always opt out at a later date. You have the right at any time to stop us from contacting you for marketing purposes or giving your data to our affiliates.
We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: email@example.com.
Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. Whenever you interact with our Website and Chat Platform, we may also gather certain information that does not identify you individually. The information we collect does not include personal contact information. We may collect your browser information and reference site domain name and information regarding traffic patterns and site usage. This information is gathered using cookies or similar technology and is used to analyze and improve our website and to provide visitors an engaging online experience.
There are a number of different types of cookies, however, our website uses:
Functionality – Powerfront INSIDE uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
Statistics - Collect information about how you use a website, like which pages you visited and which links you clicked on. None of this information can be used to identify you. It is all aggregated and, therefore, anonymized. Their sole purpose is to improve website functions. This includes cookies from third-party analytics services as long as the cookies are for the exclusive use of the owner of the website visited.
Most browsers accept cookies automatically but also allow you to disable them or to alert you when they are being sent. However, in a few cases, some of our website features may not function as a result. For instructions on how to manage your web browser cookies, please follow the relevant links below.
For additional instructions on how to manage your web browser cookies, please follow the relevant links below.
DO NOT SELL MY PERSONAL INFORMATION
YOUR RIGHTS UNDER THE CALIFORNIA CONSUMER PRIVACY ACT
The California Consumer Privacy Act (CCPA) provides you with rights regarding how your data or personal information is treated. Under the legislation, California residents can choose to opt out of the “sale” of their personal information to third parties. Based on the CCPA definition, “sale” refers to data collection for the purpose of creating advertising and other communications. Learn more about CCPA and your privacy rights.
How to opt out
By clicking on the link below, we will no longer collect or sell your personal information. This applies to both third-parties and the data we collect to help personalize your experience on our website or through other communications.
Please note that we do not control the privacy policies of third party sites to which we provide links or that use our technology services. Submitting your information to another entity will be subject to their own privacy policies. We assume no responsibility or liability for these third party privacy policies.