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You Can’t Convert a Customer on the Phone: How Live Chat Changes the Game
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June 10, 2021June 28, 2021Insights

You Can’t Convert a Customer on the Phone: How Live Chat Changes the Game

Many brands think that having a call center to field customer service phone calls is the way to go. Here’s a tool that provides a better customer experience and ultimately more conversions.

Powerfront 1,784 views
Top 3 Things Gucci Realized they Needed to Change, and How it Grew their Conversion Rate
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May 24, 2021June 15, 2021Insights

Top 3 Things Gucci Realized they Needed to Change, and How it Grew their Conversion Rate

The luxury fashion giant Gucci launched its latest virtual shopping service to offer clients in-store experiences online, and it resulted in an incredible increase to its conversion rate.

Powerfront 4,162 views
Top 3 Ways Jewelry Brands are Helping Shoppers Find the Perfect Gifts for Mother’s Day
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May 7, 2021June 8, 2021Insights

Top 3 Ways Jewelry Brands are Helping Shoppers Find the Perfect Gifts for Mother’s Day

There is no doubt that mothers hold a special place in our hearts. A recent study by Search Engine Journal reveals that US shoppers spend $21.2 billion on Mother’s Day Read More

Powerfront 1,494 views
Powerfront 90210: How the Customer Engagement Provider Became the Only SaaS Company in Beverly Hills
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April 21, 2021May 19, 2021Stories

Powerfront 90210: How the Customer Engagement Provider Became the Only SaaS Company in Beverly Hills

For two decades, an elite echelon of luxury and premium retailers who seek to provide the highest level of customer service…

Powerfront 2,764 views
A Day in the Life of a CX Manager, and How to Optimize Your Role
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April 12, 2021May 24, 2021Stories

A Day in the Life of a CX Manager, and How to Optimize Your Role

Customer experience is a huge determinant of customer retention and overall company sales. While most customer experiences are scattered across different departments and activities, having a Customer Experience (CX) manager…

Powerfront 13,440 views
Experiential Marketing Goes Online with Video Shopping Technology
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April 12, 2021May 24, 2021Insights

Experiential Marketing Goes Online with Video Shopping Technology

Over the last year, the pandemic forced stores to shutter, compelling brands to get creative with their online retailing. Many brands have pivoted to incorporate video shopping into their online…

Powerfront 2,889 views
Powerfront names Shanelle Willson as COO
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March 3, 2021May 24, 2021News

Powerfront names Shanelle Willson as COO

Shanelle has been with Powerfront since 2016 and started as the Executive Account Director before being promoted to VP of Operations in 2019…

Powerfront 1,707 views
4 E-commerce Tips to Take Your Virtual Store to the Next Level
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March 2, 2021June 1, 2021Insights

4 E-commerce Tips to Take Your Virtual Store to the Next Level

E-commerce professionals tend to be data driven, basing marketing decisions on the metrics that tell them what’s working—and what isn’t—on their websites. Most know, for example, that the average shopping…

Powerfront 1,979 views
Top 3 Virtual Retailing Tips for E-Commerce Managers to Differentiate Themselves
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February 24, 2021May 12, 2021Insights

Top 3 Virtual Retailing Tips for E-Commerce Managers to Differentiate Themselves

More and more companies are shifting their focus to online sales, be it to cater to the need for an increasingly distanced shopping experience or to make life easier on…

Powerfront 1,111 views
The INSIDE Store App : Watch the Commercial!
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February 8, 2021May 19, 2021News

The INSIDE Store App : Watch the Commercial!

Foot traffic down? You do have customers, you know. You just have to look in the right place! The INSIDE Store App by Powerfront allows retailers’ in-store staff to connect…

Powerfront 1,305 views

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© Powerfront Inc. 2023 All rights reserved

Privacy Policy
Do Not Sell My Information